Data Protection

Privacy Policy —
Sportbook's Commitment

Your privacy at Sportbook is our top priority. This policy clearly outlines what data we collect, why we collect it, and how securely it is stored.

Last updated: January 2026
SSL Encryption
256-Bit Protection
Data Not for Sale
No Third Parties
Secure storage
Encrypted database
Your Control
Right to Erasure
Our Core Commitments

How We Protect Your Privacy

Six core pillars of Sportbook's privacy policy — keeping your data safe at all times.

Minimal Data Collection

Sportbook only collects data that is genuinely necessary to provide our services. No excessive or irrelevant information is gathered.

Advanced Encryption

All data is secured with 256-bit SSL encryption. Stored data is protected with AES-256 encryption, the highest industry standard.

Data Not for Sale

Sportbook never sells your personal data to third parties. Sharing data with advertisers or data brokers is strictly prohibited.

Defined Retention Periods

Each data type has a defined retention period. Once that period expires, data is automatically deleted or anonymized.

Full Control in Your Hands

You can request to view, correct, or delete your data at any time. You have full control over your personal information.

Marketing Opt-Out

You can opt out of promotional communications at any time. Unsubscribing from email or SMS marketing takes just one click.

Security Score
Encryption98%
Data Protection95%
Transparency100%
User controls92%
This Privacy Policy January 2026 Effective from this date. Creating an account or using Sportbook's services constitutes acceptance of this policy.
01

Introduction & Scope

Welcome to Sportbook. We believe privacy is a fundamental right for every user. This privacy policy explains how Sportbook collects, stores, uses, and protects your personal information.

This policy applies to the Sportbook website (sportbook.click), mobile app, and all our digital services. By using our platform, you are considered to have voluntarily accepted this Privacy Policy.

Sportbook is a responsible betting platform. We handle your data to the highest standards. Any changes to our Privacy Policy will always be communicated openly and transparently.

Important: You have the right to read and understand this privacy policy. If any part is unclear, contact us at support@sportbook.click.

02

What data is collected

Sportbook collects three types of data — information you provide directly, information collected automatically, and information received from third parties. In each case, the purpose and scope of collection is clearly defined.

Data type Example Reason for Collection
Identity Information Name, date of birth, NID KYC Verification
Contact Information Email, phone number Account Management
Financial information Payment method, transaction history Payment Processing
Technical Information IP address, browser information Security & Fraud Prevention
Usage data Betting history, login timestamps Service improvement
Location data Country, city (approximate) Enforcing Geographic Restrictions
  • Sensitive data (religion, political views, etc.) is not collected.
  • Full payment card numbers are never stored on Sportbook's servers.
  • No data is collected from minors — age verification is mandatory.
03

Purpose of Data Use

Sportbook uses collected data only for specific, legitimate purposes. Every use has a clear reason behind it, and your data is never applied to unrelated ends. Keeping you informed about our privacy practices is a responsibility we take seriously.

  • To create, manage, and verify your account.
  • To process betting services, payments, and transactions.
  • To prevent fraud, money laundering, and illegal activity.
  • To provide customer support and technical assistance.
  • To meet legal and regulatory obligations.
  • To improve platform security and performance.
  • To send promotional content, with your consent.
  • For responsible gaming monitoring and support.

Please note: Sportbook never uses your data for ad targeting, profiling, or third-party marketing.

04

Data Sharing & Disclosure

Sportbook never sells or rents your personal data. In certain limited circumstances, restricted data may be shared — and in such cases, the utmost care is taken.

  • Service Provider: Payment processors, KYC verification providers — only the necessary data.
  • Legal Authority: When required by court order or legal obligation.
  • Regulatory Body: For licensing or compliance requirements.
  • Business Changes:With prior notice in the case of a merger or acquisition.

Any third parties we share data with are bound by strict confidentiality agreements. They may only use the information received for the specific purpose it was shared, and nothing else.

05

Cookie Policy

The Sportbook website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

  • Essential Cookies: Login sessions and security tokens — the site cannot function without these.
  • Functional cookies: To remember your language preference and theme settings.
  • Analytical cookies: To understand site usage patterns (anonymized).
  • Marketing Cookies: Only with your consent — you can opt out at any time.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

06

Security Measures

Sportbook uses industry-leading security measures to protect your data. Our security team monitors systems around the clock and flags any suspicious activity immediately.

  • All data transmissions are encrypted using TLS 1.3 protocol.
  • Passwords are stored using bcrypt hashing — no one can view your original password.
  • Two-factor authentication (2FA) is available.
  • Regular security audits and penetration testing are conducted.
  • Staff access to data is restricted and fully logged.
  • Data backups are encrypted and stored in secure locations.

Please note: No one can guarantee complete security on the internet. That is why you should keep your account password strong and never share it with anyone.

07

Your Data Rights

Sportbook gives you full control over your personal data. The rights below are yours — and can be exercised at any time.

Right to access

You can request to see what data we hold about you. We will respond within 30 days.

Right to rectification

You can request corrections to inaccurate or outdated information at any time.

Right to Erasure

You may request deletion of your data, subject to certain conditions.

Right to Portability

The right to download your data in a machine-readable format.

Right to Restrict Processing

You can request to restrict how your data is processed in certain circumstances.

Right to object

You can object to your data being used for marketing or profiling purposes.

To exercise your rights: Email us at support@sportbook.click. We will respond within 30 business days.

08

Children's Privacy Protection

Sportbook strictly prohibits anyone under the age of 18 from using its services. The registration process includes multiple layers of age verification. We never knowingly collect data from minors.

If we become aware that a minor's data has been collected unintentionally, we will immediately delete that data and close the associated account. If a parent or guardian suspects their child is using Sportbook, please contact our support team right away.

  • Date of birth verification is mandatory at the time of registration.
  • Proof of age must be submitted as part of the KYC process.
  • Additional age verification is carried out in suspicious cases.
09

Data Retention Period

Sportbook does not retain data longer than necessary. Each data type has its own retention policy, determined by legal obligations and business requirements.

Data type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years (legal obligation)
Cookies & Session Data At end of session or up to 1 year
Marketing Communications Immediately after opt-out
Support Conversations 3 years after resolution
Log Files Up to 12 months

Once the retention period ends, your data is securely deleted or anonymized so that you can no longer be identified in any way.

10

Policy Updates & Contact

Sportbook may update this Privacy Policy from time to time. Prior notice of any significant changes will be sent to your registered email address and displayed on the site. Continued use of the service after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, concerns, or to exercise your rights, please get in touch with us. Our Data Privacy Team is always ready to help.

Contact: For any privacy-related queries, email us at support@sportbook.click. We will respond within 30 business days.

Frequently Asked Questions About the Privacy Policy

Never. Sportbook does not sell your phone number, email, or any other personal data to third parties. Our business model does not rely on selling data — we are focused solely on delivering the best betting experience.

Financial transaction records must be retained for up to 7 years for legal reasons. Other personal data is deleted after the applicable retention period. To request early deletion of specific data, contact support@sportbook.click.

Only authorized staff who need access for their role can view specific data. All access is logged and regularly audited. No staff member can view your password — it is encrypted.

Click the "Unsubscribe" or "Opt-out" link at the bottom of any marketing email — it takes effect immediately. Alternatively, update your notification preferences in account settings or contact our support team.

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Your data is safe — get started today

Your privacy is protected at Sportbook. Register with confidence and join Bangladesh's most trusted betting platform.

By registering, you agree to our Privacy Policy and Terms & Conditions you agree to.

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